
ServiceNow reimagines platform for agentic AI
The enterprise landscape is changing as the world shifts to artificial intelligence with the landscape evolving from basic automation to agentic AI. ServiceNow is driving this change with innovative steps such as the platform release of Yokohama and acquisitional initiatives including Moveworks and Logik.ai. At Knowledge 2025, ServiceNow revealed the new architecture, ServiceNow AI Platform, […]

ServiceNow’s $2.85B Acquisition of Moveworks: A Strategic AI Leap
ServiceNow made a strategic billion-dollar purchase of Moveworks, which brings conversational AI automation for employee support services into its enterprise portfolio. Through this acquisition, enterprise workflow automation receives a significant change as it adopts generative AI technology as its central foundation. The rapid speed of AI-driven digital transformation has made businesses hunt for advanced and […]

ServiceNow Acquires Logik.AI to Compete With Salesforce CPQ
ServiceNow has acquired Logik.ai, an emerging AI-based competitor in the quote-to-cash and Configure, Price, Quote (CPQ) space, in a move that marks a serious escalation in the race for enterprise sales automation. This acquisition is more than a Mergers and Acquisitions (M&A) deal, and this strategic play upends how enterprises view configuration, automation, and revenue […]

ServiceNow GRC: Trends and Predictions for Governance in 2025
Countries and companies protect their sensitive information, encounter cyberattacks, and make sense of new technologies that constantly evolve the type of businesses they run. According to the latest report, experts have seen a dramatic increase in global regulatory alerts, up 30% in just one year, highlighting the ever-growing complexity of governance, risk, and compliance (GRC) […]

How ServiceNow Workflow Ensures End-to-End Automation
According to IT experts, most IT investments fail to produce a suitable ROI, leading to disheartened teams and unhappy customers. That’s where ServiceNow enters the market and upgrades its tool with the collaboration of advanced technologies that include artificial intelligence and automation. With the assistance of these tools, ServiceNow’s artificial intelligence and automation capabilities transform […]

ServiceNow Security Best Practices 2025: Strengthening Your Enterprise IT
As technology advances, enterprises are expecting to rely heavily on ServiceNow platforms to streamline their IT operations, automate workflows, and improve service management. On the contrary, businesses are also aware that cyber threats and technologies are directly proportional. This is also a reason to adopt the ServiceNow platform to secure their businesses. Failure to implement […]

Integrating Yokohama with ServiceNow: A Comprehensive Guide
This digital and innovation age is not just about automation. It demands orchestration, intelligence, and security, which is hard to compromise. That’s why businesses are constantly seeking ways to streamline operations, enhance security, and improve the overall user experience. ServiceNow’s Yokohama release isn’t just an update. It’s a strategic response to growing and trending needs. […]

ServiceNow Redefines CRM with Unified Platform
The customer relationship management (CRM) landscape, a domain long dominated by established giants, is witnessing a significant shift. ServiceNow, a company renowned for its prowess in IT Service Management (ITSM) and Workflow automation, has now officially declared its entry into the CRM market. This move has sent ripples throughout the industry, wondering about ServiceNow’s strategy, […]

SecOps Strategies for Unbeatable Protection
The digital landscape has revolutionized the way we live, work, and interact. With the increasing reliance on technology, the need for robust cybersecurity measures has come to the ultimate. Cybercriminals are constantly evolving, targeting vulnerabilities and exploiting failings in systems. To combat this growing threat, organizations must master the art of Cyber Security Operations (SecOps). […]

Why ITAM Visibility Matters
In the moment’s technology-driven world, businesses heavily rely on various IT assets to operate efficiently. From hardware devices to software applications, these assets play a pivotal role in supporting day-to-day operations, enhancing productivity, and driving innovation. However, managing these assets effectively can be a complex task, especially when associations lack visibility into their IT infrastructure. […]